Dream Dwellings

Privacy Policy

Privacy Policy for Mis Selling Car Finance

Introduction

Welcome to Mis Selling Car Finance! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of information about our users, customers, and website visitors. By using our website (https://mis-selling-car-finance.dreamdwellings.net) or engaging with our services, you consent to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website and its subdomains.
  2. All applications, software, and digital tools developed or operated by Mis Selling Car Finance.
  3. Services provided through our platforms, such as financial assessments, car-buying assistance, and customer support interactions.
  4. Products offered, including digital solutions related to car finance and insurance.

Please note that this policy does not extend to third-party applications or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Your interactions with Mis Selling Car Finance may involve various data processing activities, including:

  1. Account Creation: When you sign up for an account, we collect your name, contact details, and identification information.
  2. Financial Transactions: We process payment information, financial records, and transaction history to facilitate services and ensure secure payments.
  3. Communication: This includes email addresses, phone numbers, and any preferences expressed regarding communication methods.
  4. Website Usage: We track your behavior on our sites, including pages visited, search queries, and click patterns, for analytics purposes.
  5. Customer Support: Details of interactions with our support team, such as chat logs or email exchanges, are recorded to improve service quality.

Personal Data Collection

We gather several types of personal data to enhance your experience and provide tailored services:

  1. Account Information: This includes user IDs, passwords (hashed and salted), and profile details.
  2. Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and transaction-related information are encrypted for security.
  3. Financial Data: We may collect bank account information, income details, and financial records to assess eligibility for certain services.
  4. Purchase History: Records of products purchased, including car models, financing plans, and associated costs.
  5. Mobile Device Identifiers: Unique device IDs (UDIDs) or similar identifiers used for analytics and personalized content.
  6. Location Data: Information about your location, such as IP addresses, to provide relevant local services.
  7. Feedback and Reviews: Submitted comments, ratings, and product reviews to improve our offerings.
  8. Social Media Profiles: If you choose to log in using social media accounts, we may access basic profile information from these platforms.
  9. Product Preferences: Data about your preferences regarding car models, brands, and financing options.

Cookies and Similar Technologies

We use cookies and similar tracking tools for several essential purposes:

  1. Strictly Necessary: These cookies enable core website functionality, such as keeping you logged in or maintaining your session while navigating our site.
  2. Preference Cookies: They remember your choices, such as language settings or display preferences, to provide a personalized experience.
  3. Analytics Cookies: Used by analytics providers to collect and process data about visitors’ behavior on our sites, helping us understand website performance.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Data Retention and Deletion

Mis Selling Car Finance commits to responsible data management:

  1. We retain personal data for as long as necessary for the fulfillment of legitimate business interests or legal obligations.
  2. After the purpose of data collection is achieved, we securely delete or anonymize your information unless required by law to preserve records.

Security Measures

The security of your personal data is a top priority:

  1. We implement industry-standard security protocols and encryption technologies to protect against unauthorized access or disclosure.
  2. Our servers are protected by firewalls, and we regularly update software to patch known vulnerabilities.
  3. Employees are trained in data protection best practices, and access to sensitive information is restricted on a need-to-know basis.

Children’s Privacy

We are dedicated to protecting the privacy of children under 18 years old:

  1. Mis Selling Car Finance does not knowingly collect personal information from children, and our services are not intended for individuals in this age group.
  2. If we become aware that a child has provided us with personal data, we will take steps to delete it from our systems.

Your Rights

Depending on your location, you have several rights regarding your personal data:

  1. Access: The right to request access to and receive information about the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data, subject to certain exceptions.
  4. Restriction: Limiting the use or processing of your data under specific circumstances.
  5. Data Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.
  8. Complaints: Filing appeals or complaints with us and, if necessary, relevant supervisory authorities.

To exercise any of these rights, please contact our Data Privacy Team via the channels provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage you to review this policy periodically.

Contact Us

For any queries, requests for data access or correction, or to unsubscribe from communications:

  • Email: [email protected]
  • Postal Address: Mis Selling Car Finance, Privacy Team, [Your Address]